SHIPMENTS

SHIPMENTS IN ITALY:

Shipping costs are free of charge for orders over € 29,90 including VAT. For orders equal to, or less than, € 29,90 including VAT, the shipping costs amount to € 9.00 including VAT.

Shipping times for orders in Italy can reach a maximum of 5 working days (excluding Saturdays, Sundays and holidays).

RETURNS AND WITHDRAWAL

If you purchase our products as a “consumer” or if you buy for purposes and/or needs that are not related to any entrepreneurial, commercial, or professional activity carried out, you will have the right to the application of the rules and protections dictated on the matter by the Italian Consumer Code.

If you have purchased our products as a “consumer” or for purposes and/or needs not related to any entrepreneurial, commercial or professional activity carried out, you will have the right to withdraw from the contract, without any penalty and without obligation to specify the reason why, within 14 days of their receipt as provided for by art. 52 and ss. of the Italian Consumer Code. If you intend to exercise the right of withdrawal you will need to send a specific communication within the aforementioned deadline, possibly using the form on our website, by e-mail to returns@t-sane.com or, if in your possession, by p.e.c. to petro_srl@pec.it or by registered letter with acknowledgment of receipt at the registered office of RUN Srl as indicated in point n. 1) of the general conditions of sale to which reference is made.